Learn how Totem verified remote video monitoring and LATAM staffing help U.S. monitoring centers scale video monitoring, reduce alarm fatigue, and strengthen 24/7 response without inflating labor costs.
Spanish-speaking alarm response matters for U.S. monitoring centers. Learn how bilingual alarm monitoring, offshore monitoring, and Spanish-language monitoring center support can improve service, trust, and emergency response communication.
Totem delivers enterprise-grade remote video monitoring and alarm verification from Latin America’s largest monitoring infrastructure.
Offshore monitoring is one of those topics where the perception and the reality have drifted pretty far apart. Some of the hesitation U.S. monitoring centers have about going offshore is grounded in legitimate early-market concerns
Totem delivers enterprise-grade remote video monitoring and alarm verification from Latin America’s largest monitoring infrastructure.
(Charlotte, NC) – October 8, 2025 – Immix®, the global provider of commercial central station and remote SOC software for managed video and security services, today announced that Totem has achieved status as a certified video monitoring center through the Immix Central Station Certification program.
