Our solutions
Professional Monitoring That Extends Your Security Capabilities
Security technology generates an enormous amount of information. The challenge isn’t simply collecting it, it’s knowing what matters, identifying threats quickly, and responding effectively.
Totem provides professional monitoring solutions designed to help organizations and monitoring centers turn security technology into an active, intelligent layer of protection.
From video monitoring and event management to intelligent video analytics and centralized operations, Totem combines experienced monitoring professionals with advanced technology to help security teams manage more events, gain greater visibility, and respond more efficiently.
You don’t have to monitor everything yourself. Totem can help you monitor smarter.
Professional Monitoring Solutions Built to Scale
Totem combines experienced monitoring professionals, intelligent video technology, advanced analytics, and scalable infrastructure to help organizations and monitoring centers manage security events more efficiently.
Video Monitoring
Add Video Monitoring Without Adding the Headcount
Video is everywhere. Cameras are protecting commercial properties, residential communities, construction sites, critical infrastructure, industrial facilities, retail locations, schools, healthcare environments, and distributed enterprise properties.
But cameras don’t protect anything by themselves. Someone has to watch. Someone has to identify meaningful activity. Someone has to determine whether an event requires action. That’s where Totem comes in.
Totem provides professional video monitoring supported by experienced operators and intelligent technology. Our Monitoring Center can receive, assess, and manage video security events across large and geographically distributed camera networks.
For monitoring centers, Totem can also extend existing operations, helping expand video monitoring capabilities without requiring the organization to build an entirely new video monitoring operation.
Totem video monitoring can help you:
- Add video monitoring as a service offering
- Expand monitoring capacity
- Monitor cameras across multiple locations
- Reduce the burden on internal security teams
- Provide centralized visibility across distributed properties
- Identify activity requiring operator attention
- Manage video events more efficiently
- Integrate video into broader monitoring operations
Monitoring Center Support
Extend Your Monitoring Operation
Totem isn’t only a solution for organizations that need monitoring.
We also support existing monitoring centers looking to expand their capabilities.
Adding video monitoring can require technology, infrastructure, trained personnel, processes, and ongoing operational management. Building all of that internally can take significant time and resources.
Totem provides an opportunity to supplement existing monitoring capabilities with an experienced monitoring operation.
This can help monitoring centers:
- Add video monitoring services
- Expand capacity during periods of increased demand
- Support new video accounts
- Extend coverage without immediately adding internal headcount
- Access experienced video monitoring personnel
- Add intelligent video analytics
- Strengthen existing event-management capabilities
- Expand their service offering to customers
You bring the customer relationship. Totem brings the monitoring capability.
Event Management
From Alert to Action
A security event is only useful when it can be managed effectively. Totem uses advanced event-management technology to help monitoring operators organize, evaluate, and respond to security events.
Our technology helps bring information together so operators can see what is happening, understand the event, and follow established response procedures.
This creates a more structured approach to monitoring, particularly when managing high volumes of events across multiple properties.
Our event-management capabilities help support:
Event Detection
Identify activity and security events requiring attention.
Event Verification
Give operators the information and video context needed to evaluate an event.
Event Prioritization
Help monitoring teams focus their attention on the events that matter most.
Response Management
Support consistent handling of events according to established procedures.
Documentation
Maintain a record of monitoring activity and event response.
False Alarm Reduction
Less Noise. More Attention Where It Matters.
One of the biggest challenges in video monitoring is the volume of unnecessary alerts. Wind. Shadows. Animals. Weather. Lighting changes. Movement that has nothing to do with a security threat.
When every alert demands the same level of attention, important events can get buried in the noise. Totem uses intelligent video analytics and AI-powered technologies to help reduce false alarms and improve the efficiency of monitoring operations.
By filtering and analyzing events before they reach the operator, intelligent technology can help monitoring professionals concentrate on activity that warrants further attention. The goal is better alerts, not more alerts.
Video Monitoring
Find What You're Looking For Faster
When an incident happens, reviewing hours of recorded video can consume valuable time.
Totem’s video content analytics capabilities help make forensic video searches faster and more efficient.
Advanced analytics can assist with searching video for specific people, vehicles, objects, characteristics, or activity, helping security professionals locate relevant footage without manually reviewing every minute of recorded video.
The result is a faster path from “something happened” to “here's what happened.”
Applications can include:
- People searches
- Vehicle searches
- Facial recognition
- License plate recognition
- Object identification
- Movement analysis
- Heat zones
- Occupancy and capacity analysis
- Forensic investigation
Security Behind the Monitoring
Your Security Information Deserves Serious Protection
Monitoring providers handle sensitive information every day.
That makes operational security and information security essential parts of the monitoring equation.
Totem is BASC certified and a member of the Monitoring Association (TMA).
Totem is also currently working toward ISO 27001 certification, reinforcing its ongoing commitment to information security management and the protection of the systems and information supporting its monitoring operations.
For Totem, security isn’t limited to what happens in front of the camera.
It also applies to the systems, processes, people, and information behind the Monitoring Center.
Why Totem
Add Your Monitoring Expertise. Intelligent Technology. Scalable Operations.Text Here
Totem brings together the elements required for effective professional monitoring:
Experienced People
Intelligent Technology
Centralized Operations
Scalable Infrastructure
Continuous Innovation
See what your security operation could do with Totem behind it. Talk to a Monitoring Expert
Talk to an Expert